1. Information We Collect

We collect the following categories of information:

a. Personal Information

• Full name
• Email address
• Phone number
• Billing and shipping address

b. Order & Transaction Information

• Product details and purchase history
• Payment details (processed securely via third-party gateways)
• Delivery and order tracking details

2. How We Use Your Information

Your information is used for the following purposes:

• To process and deliver your jewellery orders
• To provide customer support and respond to inquiries
• To send order confirmations, updates, and invoices
• To personalize your shopping experience
• To improve website functionality and user experience
• To send promotional offers and marketing communications (only with your consent)
• To comply with legal and regulatory requirements

3. Payment Security

All payments are processed through secure, encrypted third-party payment gateways. We do not store your full credit/debit card details on our servers.

4. Sharing Your Information

We may share your data with trusted third parties, including:

• Delivery and logistics partners for order fulfillment
• Payment processors for secure transactions
• IT, analytics, and hosting service providers
• Legal or regulatory authorities when required by law

We strictly do not sell or rent your personal data to any third party.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enhance website performance and usability
• Analyze traffic and customer behavior
• Remember your preferences for future visits

You may disable cookies through your browser settings; however, some features of the Website may not function properly.

6. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure.

While we strive to protect your information, no online system is completely secure.

7. Data Retention

We retain your personal data only as long as necessary to:

• Fulfill your orders and provide services
• Meet legal, tax, and regulatory obligations

8. Your Rights

Depending on applicable laws, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications at any time

To exercise these rights, please contact us at info@aairajewels.com.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Children’s Privacy

Our products are intended for adults. We do not knowingly collect personal data from individuals under 18 years of age.

11. International Data Transfers

Your information may be processed in countries outside your jurisdiction, including the United Arab Emirates, where our servers or service providers are located.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

13. Contact Information

For any privacy-related queries or concerns, please contact:

Aaira Jewels
Email: info@aairajewels.com
Phone: +971 52 119 5077